File Flash - Your Downloads Start Here
Search

Help Desk for IIS 2.1

05/14/2007

     Category: Business

Description of
Help Desk for IIS
Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. You don't need any
additional software for your customers or technicians except web browser.
Open support requests via login or send an email to create a support ticket.
Help Desk for IIS gives you the ability to improve productivity of your IT
service team. It keeps your company organized and efficient.

- Web based. Work from anywhere, whether you are at your desk, on the road, or
working from home. All features of Help Desk for IIS can be accessed though
a web browser on virtually any operating system.
- It's an ISAPI extension for Microsoft Internet Information Services. You can
easily install it on your web server.
- Receive and send email requests.
- Knowledge base. All common questions can be placed into knowledge base. The
overall productivity of your IT service team may increase, which is easily
converted to less frustration, saved time and money.
- Unlimited users. Create as many user logins as your business needs.
- Firebird Database Server. All information is stored in a relational database,
and the web pages themselves are produced by server-side ISAPI extension.
- Password protection with strong cryptographic algorithm.
- Supports Microsoft Windows NT, 2000, XP Pro, 2003, Vista.
Windows NT, Windows 2000, Windows XP, Windows 2003
Screenshot
Help Desk for IIS
More Similar Software
  Polar Help Desk 4.1
... Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily ...
  Polar Help Desk Free 4.1
... Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source code ...
  Sinergia Help Desk 0.4.2
... Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role assignment. My Cases, and my profile. Sinergia's business logic is implemented using Windows Workflow Foundation. ...
  The Help Desk Toolkit 2.5
... The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A ...
  Akeni Help Desk Assistant Enterprise IM 1.0
... Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for ...
 
Submit Rating

Author: MIS Utilities
License: Shareware
Price: $199
File Size: 4.1 MB
Downloads: 5

Help Desk for IIS Download at File Flash  Download   Home Page  
 
Captcha verification code

Related Software
Web Help Desk Software for Windows 10.0.18.3
Web Help Desk Software - Free Ed. (.exe) 10.0.18.3
Polar Help Desk 4.1
Polar Help Desk Free 4.1
VueChat Customer Service 1.5
Help Desk Software 1.0.0
The Help Desk Toolkit 2.5
Sinergia Help Desk 0.4.2
NeuQs Free Help Desk 1.1
NeuQs Help Desk 2.01
Catalog
Web-Based
Web Based
Web-Based Help Desk
Web-Based Helpdesk
Support Desk